Proctoring Service

Proctoring Policy


To meet the needs of individuals and institutions of higher learning, the Keosauqua Public Library agrees to cooperate with area residents and institutions to support their lifelong learning goals by offering proctoring services. This service is based on the availability of personnel, facilities and technology to do so. As such, the following responsibilities are set out:

A. Responsibilities of the Student

  1. The student will ask the Director to proctor the exam. If the Director is unable she/he will ask a member of the staff.

  2. The student will be required to arrange for the exam and instructions to be sent to the Library’s Director, at least one week before the taking of the exam.

  3. The student is responsible for making arrangements to take the exam including calling the Library’s Director to make sure the test has arrived and scheduling a time to take the exam. The student will schedule the exam time to end no less than 30 minutes before the closing of the Library.

  4. The student is responsible for ensuring that the computer resources in the Library are adequate for the test taking requirements.

  5. The student will provide a valid Driver’s License or a photo ID for verification of identity or the test cannot be proctored.

  6. The student will arrive prepared with the necessary or required supplies to take the exam. These supplies will be made available for approval by the proctor.

  7. The student is responsible for return postage and envelope for any exam which does not include a self-addressed, stamped envelope. The student is responsible for the cost of printing associated with the exam.

  8. The finished exam will be handled with other Library mail.

B. Responsibilities of the Library, the Director or Proctor

1.  The Library Director or Proctor will provide the student and the institution (if needed) with copies of this Policy.

2.  The Library Director (or staff member assigned by the Library Director) will proctor exams. Specific librarians will not be assigned to proctor specific exams.

  1. The proctor will observe the student while performing other tasks and assisting other patrons. Proctoring at the Library will include issuing the exam, being aware the student is taking the exam, periodically observing the student, signing the proctor form, and mailing the completed exam. If an institution requires the student to receive constant, uninterrupted observation, the Library staff cannot proctor the exam.

  2. The librarian who begins proctoring the exam may not be on the circulation desk when the exam is complete. The student may be returning the exam to a different librarian than the one who issued the exam to the student.

  3. The librarian will not sign the name of another librarian on the proctoring form or the exam. The Keosauqua Library will not proctor an exam for which the signature of only one designated person is acceptable.

  4. Library staff will not sign any statement required by the educational institution inconsistent with our policy or with how the test was administered.

  5. Library staff cannot make changes to our public computer settings. The Library does not allow the installation of any special software that may be needed to complete the exam on a Library computer.

  6. The Library Director may refuse to proctor any exam too burdensome or exacting in its demands.

  7. The Library cannot provide proctoring for groups of students.

  8. The Library is not responsible if the web site or email is not working.

  9. The Library is not responsible for completed exams that have gone astray in the postal system.

  10. The Library will not keep copies of completed exams.